frequently asked questions
What is Mama Mail?
Mama Mail is a monthly mail club where you'll receive a curated envelope of exclusive prints. Each month features a new theme inspired by motherhood, everyday moments, and creativity.
No emails to sort or apps to download. Just cute mail showing up like it's 1958 again.
How does it work?
① Sign up by the 22nd of the month to start receiving Mama Mail the following month.
② Your hand-packed envelope of exclusive prints ships on the 1st of each month.
③ Check your mailbox! Shipping is included, so no extra fees. Just cheerful mail fighting against the boring bills.
Example: Sign up April 22 → First mail arrives in May.
Sign up April 23 → First mail arrives in June.
What's inside each letter?
Every envelope includes a fresh mix of exclusive studio prints. Depending on the month, you might find things like: a heartfelt letter, recipe cards, designed transparent paper, stickers, a paper craft, or other fun surprises.
Each collection is designed from scratch and only available through the Mama Mail club.
Translation: you won't find these anywhere else in the world.
Is every month the same?
Nope! One minute your baby is crawling, and the next they’re climbing the bookshelf. Mama Mail keeps up with the pace of motherhood. Every envelope features new designs, fresh themes, and surprises that change from month to month.
Can I join if I'm not a mom?
No, we ask for your baby's birth certificate... kidding! Since Mama Mail is tailored to moms, some of the contents might seem irrelevant to you.
Some items are not necessarily mom-specific that all would enjoy. After all, who wouldn’t love a good sticker, or a yummy recipe? (probably a boring person with no color in their life).
What is the return policy?
Due to the personalized and curated nature of the monthly letter memberships, all mailed letters are final sale and non-returnable.
If your envelope arrives damaged or you received the wrong item, send a photo within 7 days and let's make things right.
At the end of the day, we all want a happy mama. Let's talk about whatever concern you have and find a quick solution together.
When will I get my order?
Your Mama Mail envelope will arrive the old-fashioned way, right to your mailbox.
U.S. shipping will typically take 1-5 business days, or 1-3 business days if you're local. For all international orders, delivery time is calculated based on your location.
Mama Mail memberships are sent on the 1st of every month. Any other orders will be packed within 2 business days and sent your way. If you purchased a mama mail membership AND another item, they may ship separately.
Your patience is greatly appreciated while each enveloped is hand-packed with care and attention to detail.
How much does shipping cost?
U.S. shipping is completely free and sent untracked with USPS First-Class Mail.
For all international orders, shipping may incur a small 92 cent postage fee at checkout.